I can’t recommend Northampton Time Recorders enough - I’m quite a technophobe, but even I can use this system! Ok, every so often I have needed a bit of guidance, but the staff are just a telephone call away, and they have always sorted any questions I’ve had straight away for me. All part of the learning curve really, using this system has made my time recordings so much easier for my wages run each month.
Northampton Time Recorders are an excellent company to deal with. For us they normally sort any problems the same day and will help with any advice over the phone if they can. We have been using them for years and we would recommend them to anyone.
As a busy business, we were looking for a time recording device that would prove not only easy-to-use, but also well equipped with a software we could navigate effectively as and when required. We found this with NTR. Nick Roberts has a wealth of experience and superb customer service.
When our 15 year old factory clocking machine packed up, I instinctively reached for Ebay. The first was a cheap finger print scanner, but that lasted barely a couple of days before it wouldn’t recognize peoples’ fingers. Next I thought I’d better pay a bit more and get a better one and went back to a clock card again. This machine was a bit of a compromise in that someone could overprint their time print if they were late, but alas the machine only lasted 5 weeks before an error code came up that I could neither identify nor clear. So I did what I should have done in the first place and called NTR. They then came to see us and listened to what I wanted, just simple clock in and out once a day, no buttons for anyone to press and no computer link. NTR showed me some sample machines, and 2 days later I had the ideal machine supplied and fitted, with a decent supportable warranty – excellent service!
We have been using Northampton Time Recorders since the 80’s and we have always been provided with an excellent level of service, coupled with competitive pricing. Last year we decided to computerise our clocking in system and as per usual NTR came up with a viable solution. The transition from the old punch cards to the new terminals, swipe cards and computer software was completely seamless and NTR are always available when we need more cards! It is difficult to find a company who are efficient, well trained and friendly – Nick at Northampton Time Recorders seems to be keeping up family tradition.
We have been using Northampton Time Recorders for a number of years now, they offer us excellent technical support to fulfil all our needs and offer a fast, efficient service at all times.